Complaint Review: OAN - Traveler Voice Mail

Checking my bill today - I found that this website put two months of bills on my phone bill. I do not know who they are or what they are. AT&T could not help me. They said I needed to contact OAN direct.

first of all - AT&T should not be allowing anyone access to my account unless I say it's ok. Why should I have to say it's NOT ok? (they are sending me that form)

I did call OAN at 1-866-60-5548, got a lady named Neysa at extension #318. She said someone visited the website and signed us up. We don't have internet at home so this can't be.

She canceled us she said and would credit back the $. However, she said the taxes were the responsibility of AT&T.

so now, I had to stop my automatic payments from the bank until this is straightened out.

In this economy, everyone needs to be careful of this kind of bad business. In any economy - this is true. But this is scarey. It may be only $25.00, but what the heck is going on. I am watching my account like a hawk.

Stop oan
Afton, Wisconsin
U.S.A.