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Oberon Media Froze me out of my account, I cancelled my membership, keep charging my credit card with a monthly fee, will not respond to emails One World Financial Center, 27th Floor, New York, NY 10281 One World Financial Center, 27th Floor New York
I joined in Dec 08 with a two month subscription minimum for 9.99 a month I downloaded games in Dec/Jan/Feb after that I was unable to download games - cancelled my membership April 24 09 - they keep charging me - I am froze out of my account - cannot download games even though I am still be charged. When I try to reset password - computer locks up - sent email's repeatedly no response. Will continue to try to reset my password so that I can update/remove my cc info.
Sheryl
Fairmont, West Virginia
U.S.A.
4 Updates & Rebuttals
Sheryl
Fairmont,West Virginia,
U.S.A.
Oberon Media Called
#5Author of original report
Tue, May 26, 2009
Oberon Media telephoned today. I was able to get into my account and download a game, Oberon is sending a contact person name so that if I have a problem with cancelation after downloading a game. The games that I have downloaded I have not had a problem with. I accessed my account by terms and conditions on their website as the 'sign in' screen remained frozen and would not let me have access. Thank you for calling Oberon Media....
Sheryl
Fairmont,West Virginia,
U.S.A.
Oberon Media Called
#5Author of original report
Tue, May 26, 2009
Oberon Media telephoned today. I was able to get into my account and download a game, Oberon is sending a contact person name so that if I have a problem with cancelation after downloading a game. The games that I have downloaded I have not had a problem with. I accessed my account by terms and conditions on their website as the 'sign in' screen remained frozen and would not let me have access. Thank you for calling Oberon Media....
Sheryl
Fairmont,West Virginia,
U.S.A.
Oberon Media Called
#5Author of original report
Tue, May 26, 2009
Oberon Media telephoned today. I was able to get into my account and download a game, Oberon is sending a contact person name so that if I have a problem with cancelation after downloading a game. The games that I have downloaded I have not had a problem with. I accessed my account by terms and conditions on their website as the 'sign in' screen remained frozen and would not let me have access. Thank you for calling Oberon Media....
Sheryl
Fairmont,West Virginia,
U.S.A.
Oberon Media Called
#5Author of original report
Tue, May 26, 2009
Oberon Media telephoned today. I was able to get into my account and download a game, Oberon is sending a contact person name so that if I have a problem with cancelation after downloading a game. The games that I have downloaded I have not had a problem with. I accessed my account by terms and conditions on their website as the 'sign in' screen remained frozen and would not let me have access. Thank you for calling Oberon Media....