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  • Report:  #1245920

Complaint Review: Occidental Vacation Club

Occidental Vacation Club Luis Breton Cancellation not permitted Dominican Republic Nationwide

  • Reported By:
    Ms. Aguilar — Richmond California USA
  • Submitted:
    Mon, August 03, 2015
  • Updated:
    Mon, August 03, 2015
  • Occidental Vacation Club
    Nationwide
    USA
  • Phone:
    1 809 221 8787 Ext. 5127
  • Category:

2015-08-02

I was approached to attend a 90 minute presentation about joining Occidental Vacation Club. Everyone was so polite, and nice, while they trying to get me to join their club. I purchased a "membership" while on vacation in Dominca Republic. The company promises large savings on vacation stays and airfare. I reached out by phone and emails way before a month time, and expressed to them I wouldnt be able to be part of there membership. I wanted out before starting my monthy payments. I told them I had just bought a house and joining had been a bad choice on my part, and would not be able to do the monthy payments. I have not used any services yet, and they have a big problem refunding my money. I will also never stay at an Occidental property again. 

Mr. Brenton's exact words throught email were:

We have received today your cancellation request.

Unfortunately your cancellation does not apply because you took 1 month  to do the request

We cannot accept your cancellation. We strongly advise you to continue with the payments. Any default in payments will result in a bad credit report in your country of residence and will spoil your credit score also.

Attached I sent you the promissory note that you signed with us, we glad that bought a house but this some that will not affect the payments of the house because the monthlies payments are US$ 116.32. You knew that you have this membership with us  and that you owe us US$ 1,771.00.

This is not an excuse to cancel the membership.

All the kindness and politeness went out the door when I tried to cancel. Do not join this "membership" they are a scam. They just want to make money off you. I would've understand a fee for early cancellation not this. He must think I am dumb and not educated. This will not be on my credit or give me a bad credit score. People dont join this club. I plan to spread the word in many other ways. Even bringing them on the news. I went online and saw many other complaints. They will not be getting another dime from me, but they will get more bad exposure. 

 

 
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