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  • Report:  #5252

Complaint Review: Ocean Auto

Ocean Auto trying to extort money *UPDATE ..BBB gives unsatisfactory rating

  • Reported By:
    Tempe Arizona
  • Submitted:
    Fri, May 25, 2001
  • Updated:
    Tue, May 07, 2002
  • Ocean Auto
    1650 El Camino Real
    San Clemente, California
    U.S.A.
  • Phone:
    949-366-5410
  • Category:

I bought a car from Ocean Auto on 4-18-2001, and have the contract which states the down payment and everything. The signed contract says nothing of any money being owed to the dealer. I received a phone call, yesterday, 5-23-2001, by the salesman saying I owe him money. He said He had it in writing..

I went down there and he had nothing in writing,, and he lied about everything. He is threatening to send this to collections to hurt my credit, even though he knows that the contract says I owe nothing, he wants to destroy my brothers credit, trying to black male me.

He told me that my credit would be hurt and he repeatedly is threatning my brother's credit. My brother co signed on the loan. I requested the name of his boss and of the owner and the license number of the dealership, and three times he refused to give me any of this information.

His name is Wally,,(not sure of the last name) He is the Manager. The dealership is Ocean Auto. I don't understand him trying to extort money from me.

kerry

2 Updates & Rebuttals


Maria

RoundRock,
Texas,

FIND IT VERY HARD TO BELIEVE

#3Consumer Comment

Mon, May 06, 2002

I AM A VERY HAPPY CUSTOMER AND KNOW SEVERAL OTHERS PLUS I KNOW WALLY PERSONALLY.
IF YOU SIGNED FOR A LOAN... ARE YOU PAYING IT OR DO YOU OWE MONEY. DID YOU PAY YOUR FULL DEPOSIT. YOU MAKE NO MENTION OF ANY OF THESE FACTS.
OFTEN THE LOANS ARE GIVEN THROUGH THE DEALERSHIP. WHY WOULD SOMEONE RISK THERE JOB AND REPUTATION TO HARASS YOU.
YOUR STORY SOUNDS JUST LIKE THAT. A STORY


Surprisingly, .. BBB said they give them an unsatisfactory rating

#30

Mon, May 28, 2001

After reading Rip-off Reports on the Better Business Bureau, I was surprised to find the following report listed with them..

Based on our standards, we rate this company as having an unsatisfactory business record. An unsatisfactory rating is given when a pattern in the company's customer complaints causes us concern, when the company does not respond to complaints, or when it will not substantiate its advertising claims. In this case, our complaint history for this company shows that although the business has responded to most customer complaints brought to its attention by the Bureau, one remains unanswered. A Better Business Bureau report is based on our file information and experience with an individual company over the past three years. The Bureau does not endorse, recommend, or disapprove of any company, product or service.

bureau ID 13138460

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