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RIPOFF REPORT VIP ARBITRATION
SUMMARY OF ARBITRATOR’S DECISION
Ocean Hills Recovery, Inc., Complainant
v.
Anonymous, Author of Report #692210,
________________________________________________________________________
Complainant Ocean Hills Recovery, Inc. (the “Complainant”) has challenged the truthfulness of certain specific statements (each, a “Statement”) posted by Author Anonymous (the “Author”) on the Ripoff Report website at www.ripoffreport.com as Ripoff Report #692210 (the “Report”). The Author accused the Complainant of providing unsatisfactory services. The Complainant denied all such accusations. The Author did not submit a response to the Complainant or any contact information. Therefore, in accordance with the Ripoff Report VIP Arbitration Rules (the “Rules), the Author waived their right to participate in this Arbitration. By submitting a Report and a Complaint on the Ripoff Report websites, both the Complainant and the Author have agreed to submit the dispute to the Ripoff Report VIP Arbitration Program.
In accordance with the Rules, the Arbitrator was asked to decide whether the challenged Statements were an opinion or a fact. If, and only if, the Statement was determined to be a statement of fact, the Arbitrator was asked to further decided if, by a preponderance of the evidence, to determine if the Statement was true or false. If the statement identified by the Complainant is determined to be an opinion, no determination will be made as to that particular Statement because an opinion cannot be determined to be true nor false.
In this case, the Arbitrator had only the evidence submitted by the Complainant to consider. The evidence submitted included Ripoff Report #692210, Complainant’s Arbitration Statement, Complainant’s Witness Statements, and supporting documentation.
Each Statement challenged by the Complainant has been considered, together with any Witness Statements and Documents provided by the Complainant for determination of the truth or falsity of the Statement. The Author did not provide a response to the Complaint.
The Arbitrator determined that the certain statements challenged in the Report were false. Therefore, according to the VIP Arbitration Rules, those statements have been redacted.
Decided August 6th, 2014
Bruce E. Meyerson, Arbitrator
* A copy of the full Arbitrator’s Decision is available upon request. Please e-mail arbitration@ripoffreport.com with the name of the Complainant and Report number.
________________________________________________________________________
When I first entered Ocean Hills Recovery I was willing to let them help me get sober from my addictions. ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). I thought I was not going to let this bother me I was just here to get sober even after paying 13K to be at this program. as time went on I started to notice how the program director would always be late in showing up to conduct groups. ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)).
((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration))! ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)).
((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)).
This program is ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). I had enough of this program at Ocean Hills Recovery I left and demanded a refund in which they denied to do. So I would like to tell the truth about this program so no one else gets hurt.
Do your research online before picking a rehab! Make sure to look up all the programs reviews and do not go through what I had to go through.
I am now in a new program that is clean and safe. I wish I would have researched a little better the first time.
Thanks for letting me share.
8 Updates & Rebuttals
Ocean Hills Staff
United States of AmericaPlease read comment #8 first. This "story" is not credible.
#9UPDATE Employee
Wed, April 13, 2011
The author of this report has recanted this story. Please understand that Rip off report is a place that never ever gets taken down from the internet. The author wished to remove the complaint but Rip off report will not under any circumstance remove this. Which is why Rip-off report gets sued all the time. There is no way to know for sure if the statements made on any of these rip off reports are true or not, other than to do other research. Ocean Hills requests that you don't believe this report but to go and do more research on our facility. Ocean Hills stands strong to its reputation and if you look at facebook.com/oceanhills you can find other consumers who are happy with Ocean Hills. As well as citysearch.com for reviews and also the Better Business Bureau website.
Once again, Ocean Hills is a clean, reputable, licensed by the state of California for Detox and treatment, and they have an extremely high success rate.
mr. rik
miami,Florida,
United States of America
What are you Bipolar?!
#9Consumer Suggestion
Sat, March 26, 2011
Your original complaint(s) made much more sense and more readable than this last one. I think you really need help!
Or are you just scared of that lawsuit?
SoberGuy
san diego,California,
USA
I TAKE IT BACK! THE STATEMENTS I MADE BELOW AGAINST OCEAN HILLS REECOVERY I WISH I NEVER MADE. WHEN I WROTE THESE STATMENTS I WAS MAD AT THEM, I AM STILL SOBER TODAY BECAUSE OF OCEAN HILLS!
#9Author of original report
Fri, March 25, 2011
I take it back! The statements I made below I wish I hadnt made. When I wrote these statements, I was really mad at
Ocean Hills. I believed they were not serving my interests. As I have stayed sober, I have begun to understand where they were coming from. They were challenging me and my family and were challenging all the things I believed I knew about myself and recovery. I am still sober today and I believe that I owe a great deal of that to Ocean Hills. I had been in 10 rehabs before this and thought I knew the recovery drill.
I never stayed sober before this place, but I am sober today. The class action lawsuit I spoke of was going to be started by me and I was the one who was rallying clients to join me. I never managed to put that together for which I am now thankful. I am grateful to Ocean Hills and I apologize for making this report. I have gone over to Ocean Hills and found out that any deficiencies I may have perceived have been more than cleared up. If you want to find a place where the employees truly care
about your recovery and will walk with you along your journey years after you have left their care, Ocean Hills Recovery is the place. They have made a remarkable difference in my life and in the life of my family and I am truly grateful.
THANKS FOR LETTING ME SHARE.
Ocean Hills Staff
United States of AmericaOcean Hills Recovery.....www.ohr1.com.....committed to your recovery...949-388-0112
#9UPDATE Employee
Tue, February 22, 2011
We think we know who posted the report. This person came to our program in a distressed condition and as far as we know, remains sober. We remain committed to your recovery. Check out our reviews across the whole internet. If you would like personal testimonials please call us at 949-388-0112. We have many happy clients with multiple years of sobriety and recovery.
Thank you, Ocean Hills Recovery Staff
Email info@oceanhillsrecovery.com
Phone: 949-388-0112
Website: www.ohr1.com
Every Day is a Holly Day
United States of AmericaOCEAN HILLS WAS BEYOND AWESOME!!
#9Consumer Comment
Fri, February 18, 2011
I went to Ocean Hills rehab back in August 2010 and stayed for 30 days and my experience was quite awesome. I am still sober today and their program director Rodney is so good at getting to the core of your addiction issues. I thought the houses were beautiful and clean. Staff was professional, courteous and kind. I am a girl from Beverly Hills, so I am quite picky about my surroundings. I felt at peace during my recovery and got a lot out of the exercises we would do and I know my peers felt the same way. I guess you can't please everyone who is dealing with addiction. It's hard to be happy at anything when trying to get clean, but i was quite happy with ocean hills. I HIGHLY RECOMMEND OCEAN HILLS RECOVERY!!
Friend of Bill1
California,United States of America
Ocean Hills Recovery Saved My Life!!
#9Consumer Comment
Wed, February 16, 2011
I can't believe what this supposedly "sober guy" is saying about Ocean Hills Recovery!! This does not sound like the place that I went to! I flew down to Orange County after my mother convinced me that I needed rehab. I had been drinking and taking pills daily for years. I had been to numerous outpatient places and detoxes and I was pretty sure that I would not be able to stop drinking unless I was tied down to something. I was grateful when I arrived in Orange County, though I was still a little loaded. The Ocean Hills staff picked me up at the airport and brought me to the house. I LOVED Orange County! Dana Point is awesome!! Sunny all the time. The treatment center people took us to the beach all the time and the gym. I became very close to a lot of the people there, both staff and clients. They were very accepting of me. I really felt cared for. The houses were really nice! They were beautiful! Some of the clients let the places get a little messy, but it was definitely hygienic.
I can't really put my experience getting sober into words. I did what my counselors told me to do and I got what they told me I would get. I have a good life now. I don't drink or use, I have a job, and most of all i have peace. I don't think I would have that without OHR. I know a lot of people who feel the same. It kind of makes me mad that someone would go out of their way to bad mouth this place. They do nothing but try to help people. I think you reap what you sow. I live a life based on spiritual principles now. I know when ot ask for help and I know how to allow people to help me. Maybe "sober guy" didn't know how to do that and maybe that's why he failed. I can only pray for him. I hope you make it, buddy!
SoberGuy
san diego,California,
USA
((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration))!!! OCEAN HILLS RECOVERY
#9Author of original report
Thu, February 10, 2011
When I first entered Ocean Hills Recovery I was willing to let them help me get sober from my addictions. ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). I thought I was not going to let this bother me I was just here to get sober even after paying 13K to be at this program. As time went on I started to notice how the program director would be late in showing up to conduct groups. I was very frustrated at how it seemed the program Ocean Hills Recovery was ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration))! ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). There were people who left that program who ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)).
((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). I had enough of this program at Ocean Hills Recovery. So I would like to tell the truth about this program so no one else gets hurt.
Do your research online before picking a rehab! Make sure to look up all
the programs reviews and do not go through what I had to go through.
I am now in a new program that is clean and safe. I wish I would have
researched a little better the first time.
((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration))!!! OCEAN HILLS RECOVERY
SoberGuy
san diego,California,
USA
((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration))!
#9Author of original report
Tue, February 08, 2011
((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)).