Complaint Review: Ocean Honda of Santa Cruz

After emailing them for a price quote, I was constantly getting calls from this place. Aftering confirming the out of the door price on the phone 3 times with the manager Chris O'Connell. I drove 45 miles to their place and met him. He then told a salesman to take us to a waiting area and he will prepare the contract. Later a person identified himself as the general manager came over with a contract.

As to my surprise the contract was $2,000 over our telephone agreed price. The general manager said there is no way he can sell the car at the agreed price. I then asked why the manager lied over the phone just to get me into their dealership. He then said he has not agreed on the price with me personally. I got up and left that place and I told him their business tactic will be disclosed on the internet anyway I can.... So buyers beware!!!