Ocean Star International, Inc. The billed price of the shipment was 25% higher than the quoted price Coral Springs, Florida
My household goods were shipped from the Boston area to Hungary by Ocean Star International, Inc. (OSI). The total cost of the shipment was 25% higher than the original quota, I had to pay therefore around $1,000 more to OSI than the negotiated price. The manager of the customer service, Marc Herrera refused to collaborate, when I asked him to find a fair compromise for fixing fix this price issue.
1 Updates & Rebuttals
Gyorgy
Woburn,Massachusetts,
USA
The issue has been fixed
#2Author of original report
Wed, July 06, 2011
I would like my previous posting to be removed since I did not have all the information. I did receive a Dock Receipt from the steamship line showing that my volume was 437 cft which was 187 cft more than the original 250 cft Estimate I received from OSI. Therefore the increase in volume is the reason my final invoice increased. Ocean Star International turned out to be a good company after all.