Complaint Review: Octapharma plasma

I’ve been a productive Donor all my life. Donating dating back 15-20 years ago steadily! At Octapharma the staff (i.e., Olivia who claims to be supervisor presently and Pamela) seem like mean staff. For example, I came into a Octapharma payment where my debit card deferred and I was unable to make purchases for over 10 business days! Called the Octapharma office in Tampa and the supervisor (i.e., Olivia) answers the phone and I explain the situation! She hangs up the phone, whatever, accidentally, unknowingly etc! Later, I research Octapharma Plasma on other sites and read about similar attitudes throughout other Octapharma locations! The phone hang ups, the mean attitude and the payment errors are common at this Tampa, Florida location. It has got to stop! I have lost confidence in this location because of unhealthy practices!