OctaPharma visa prepaid Citibank Overcharged and rejected with correct balance
OctaPharma visa customer service are full of liars and cheats. I tried to use my card to pay dmv, correct pin and everything, funds funds available, declined 3 times. 3 two representatives and a supervisor told me it was going to take 8 calendar days to correct. That it would be fixed on the 8th day. Now I'm being told it won't be fixed until the 9th day and I'm being fined now for a negative balance and can't even put gas in the car much less renew my expired driver's license. I make little enough money and for them to keep my money from me is completely ridiculous. For them to lie to me is beyond ridiculous and unprofessional. Whatever happened to the customer is always right? I am so pissed off I can't even think straight.