Ocwen Federal Bank, FSB ripoff business from hell ripoff fraud business Orlando Florida
We obtained a Mortgage originally from New Century Mortgage and the same day was assigned to Ocwen Federal Bank, FSB. When we originally did the purchase we told our Mortgage Broker we were going to refinance within the first year and he told us we had a prepayment penalty of 3 mo's interest. Well, once we tried to refinance we received a payoff quote with 6 MONTHS INTEREST prepayment penalty NOT 3 MONTHS PREPAYMENT PENALTY.
We contacted Ocwen several times and were told by different representatives of Ocwen that it should only be a 3 month prepayment penalty. The Bank now states it is in fact 6 months interest and refuses to call us back. I recommend strongly that anyone considering this Bank run as fast as you can. They do not know what they are talking about and you get the run around from everyone there. We are also having a tough time refinancing even though we have never been late on a payment.
Lisa
Freetown, Massachusetts
U.S.A.
1 Updates & Rebuttals
Marlene
Miami,Florida,
U.S.A.
Be careful with this Twin brothers: Ocwen and New Century
#2Consumer Suggestion
Sat, January 04, 2003
It happened to me, too. I found out, the hard way, they are accomplices (I challenge anyone to prove me wrong!) See, New Century Mort. corporation will give you the loan, and then, it will give it immediaely to Ocwen. (Well, not immediatelly exactly because they rob your equity by SEC - ing it first) Recently, they announced they sold all their loans to Ocwen due to Ocwen's "superior servicing capabilities". It works like this: you call New Cent. for just and very needed explanations, or copies or "original documents" as I did.
They freshly tell you they don't know anything about it because they sold EVERYTHING about you to Ocwen. Then, if you approach Ocwen, they tell you they just do the "servicing" of your loan and the "originals" documents are with the Lender. The same goes with any other question( For them, Customer Servicing is just picking up the phone to tell you they don't know and they can't do) At the same time, and this is the most interesting detail, they ask you not to bother New Cent. with questions because Ocwen is the one to know how to help you (I even got a letter from Ocwen telling me not to call New Cent.)
In the same letter, they tell me they don't know anything but of course, I should not ask elsewhere. MORONS, Should I feel satisfied with your stupid answers? What kind of reasoning is that? I tell you..Criminal reasoning! So beware of New Century Mortgage Corpo.
Also, I have been to all sites, and I know the very good one about Fairbank. I'll tell you Ocwen is the biggest criminals of all. My name is Marlene from Miami, and they know who I am, I know Ocwen counts with a lot of political protection. That's the only thing that can explain how come they are not subtle nor careful. They steal openly without covering their back, at all.
They use the same tactics over and over again, without inventing new ways. So predictable! You almost always know what they'll tell you or do next time. One of their habits: Silence . This is wonderful for me becuase it allows me to be supremely LOUD about them. So, don't go with New Century Mortgage Corporation based in Irvine, California. This is Ocwen's best brother!
never afraid