Complaint Review: OCWEN Federal Bank

On January 27, 2003 I spoke with Karl from OCWEN Federal Bank (1-800-446-2936)2:40pm (EST)to see what payment would be needed to catch up on my house payment. The amount he gave me was $808.60 left on the december 2002 as I had paid part of december payment earlier as requested. And for January 2003 the amount of $900.41 and then said $1,884.13, this would make you current!!

On January 28 2003 3:11 PM (eastern) I called OCWEN once more and spoke to (Flora) 1-800-446-2936 told her that (Karl) I spoke yesterday and asked if I could make a phone pay. She said "NO PROBLEM" Flora asked me for My Bank Routing Number and then account number, read them back to me and gave me the amount of $1,899.13 which included a phone pay charge of $9.00. I said this is correct and she said it would be posted this evening 1/28/2003 and then gave me a CONFIRMATION #o to confirm that the payment was made.

In checking with MY bank OCWEN never withdrew the amount as they said they would.

Now when I try to call them they WILL NOT talk with me and they do an automatic telephone rollover dial to an Attorney's office and no one there answers either - just states that I am having foreclosure proceedings brought against me.

WHAT IS GOING ON???????? After researching OCWEN website I find MANY MANY numerous similar complaints!!! How can OCWEN Federal Bank keep going unchecked and encure non founded legal charges against you!!!! PLEASE REPLY!!!

Harry
Horton, Michigan
U.S.A.