Complaint Review: Ocwen Federal Bank

Due to medical reasons in September,2001 I missed my house payment. In October of 2001 I contacted Ocwen to make up the one payment I was behind and the current month. Ocwen refused my payments and then I was told my make-up payment would be in the tune of $5,400.00. My house payments were only $950.00 a month and in reality should of only been $1900.00. On October 28, 2001 I recieved a Sheriff's Notice that stated Ocwen was going to sell my home.

I again contacted Ocwen to make arrangements to pay up the two months I was behind and was forwarded to Atty Brenda Velez. I was told by Atty Brenda Velez. That "oops" they had jumped the gun on the Sherriff's Notice and the Sherriff's letter was sent out early and that I was not in forberance at the time but I was now. November, 2001 I was charged $3600.00 to reinstate my loan and tacked on a $9500.00 in late and legal fees. My house payments are now in the tune of $1448.00 and I have made my payments every month. The forberance agreement is over in September,2002.

In June of 2002 my payment was made and cashed on June 7, and on June 20th my house payment was returned to my bank. I contacted Ocwen and asked why they returned my payment? The operator told me that they did not show recieving the payment. I told the operator I would be sending in my payment again and that I had proof that Ocwen had cashed the check and then returned it to my account and I would not be paying any late fees for their mistakes. Since then I have been getting threatening letters and a request for financial information. I filled out the financial information and return it to Ocwen but on July 30, 2002 I recieved another threatening letter requesting financial information.

Also when I made the Loan in 1998, I was told the my mortgage was assumable and Ocwen would be paying for my insurance out of the escrow. When the insurance defaulted from lack of payment from Ocwen, Ocwen tacked on their insurance and the cost was 10 fold. I also contacted the "Assumption Department" to request assumption papers and this was six months ago and to date I have received nothing. I truely believe Ocwen is trying to put me back into foreberance so that they can sell my home for their financial gain.

Sharon
Maple Valley, Washington