Complaint Review: Ocwen Federal Bank

My husband and I purchased our first home and started out with a variable rate morgage with another mortage company. To get a fixed rate we remorgaged with another company who in turn sold our mortgage to Ocwen Federal Bank. This was was beginning of our nightmare.

Ocwen took every opportunity to add on charges. They claimed we had no homeowners insurance so they began to charge us for the insurance they got. We contacted our insurance company and they submitted proof of insurance but ocwen still kept adding more charges. We got behind on our morgage because I was injured and couldn't work for 9 months. I contacted Ocwen and paid them as much as I could. They had told me if I sent a certain amount of money that would stop it from going into forclosure. I sent the check only to have it returned with a notice of forclosure.


We filed a chapter 13 to save our home. They are now ripping us off with foreclosurwe fees and valuation fees. In one month we were charged with 3 valuation fees of 103.00 each and 2 foreclosure fees of approx. 200.00 each. I have contacted them and they keep telling me not to worry I don't have to pay the fees till the end of the morgage. Why do I have to pay them at all? If you are planning on buying or remorgaging if you hear the name Ocwen run away as fast as you can.

James
Rochester, New York
U.S.A.