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  • Report:  #784188

Complaint Review: Ocwen Loan Servicing LLC

Ocwen Loan Servicing LLC set up an escrow account for county taxes deferred by disabled tax deferral affidavit Orlando, Florida

  • Reported By:
    Susan — Friendswood Texas U.S.A.
  • Submitted:
    Mon, October 03, 2011
  • Updated:
    Mon, October 03, 2011
  • Ocwen Loan Servicing LLC
    1661 Worthington Road, Suite 100, Center Park West
    Orlando, Florida
    United States of America
  • Phone:
    800-746-2936
  • Category:

I have a tax deferral affidavit, which means that because I am disabled I do not pay any property taxes. Ocwen Loan Servicing holds my mortgage and has had a copy of this affidavit since they bought the loan in November of 2009. In April of 2010 I sent them another copy due to one of their tax service companies picking up on the fact that my taxes had not been paid. In June of 2011 I received notification from Ocwen that they had paid my county property taxes and had set up an escrow account that required me to pay them 384.40 monthly. I once again sent them another copy of my tax deferral. In July of 2011, after weekly telephone calls which got me no-where, I wrote a letter to their tax dept. telling them I was NOT going to pay any escrow fees because I am not required to pay property taxes. I also sent them a copy of my tax deferral. When I made my Sept. 2011 payment and did not include the escrow amount, Ocwen placed my payment into a suspense account and charged me late fees.

1 Updates & Rebuttals


voiceofreason

North Carolina,
United States of America

You're not dealing with a nice company. Get a lawyer.

#2Consumer Comment

Mon, October 03, 2011

Unfortunately you're probably not getting out of this with legal help. Ocwen is, shall we say politely, not the nicest of companies. Also, by your own definition the taxes are deferred - not completely done away with. Deferred means that at some point (your death? property sale? etc) the accumulated taxes become due, or the property becomes the property of the tax agency. Is that your situation, or were you actually given a tax free status where no tax ever has to be paid at any point? If simply deferred it is possible that the lender has the right to hold the taxes eventually due in escrow or some such in the event the tax due is triggered before the loan is paid off. That's what you need legal advice on.

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