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  • Report:  #914947

Complaint Review: Ocwen Loan Servicing LLC

Ocwen Loan Servicing LLC unauthorized deduction from bank account Internet

  • Reported By:
    desparate Jude — Lake Elsinore California United States of America
  • Submitted:
    Fri, July 20, 2012
  • Updated:
    Fri, July 20, 2012
  • Ocwen Loan Servicing LLC
    1661 Worthington Rd,Ste100 W. Palm Beach Florida 33409
    Internet
    United States of America
  • Phone:
    8007462936
  • Category:

I have not had a problem with Ocwen before and they modified my underwater mortgage to make it easier to pay.
But when I made an over the phone payment they took out two payments and put my account into arrears.  I contacted my bank, I contacted Ocwen which took about thirty minutes to get a human on the phone.  They promised to return the payment and said I needed to fax all info to them.
they have all information I do not have a fax machine.  They said it would take 7 to 10 days to return payment.  I am sooo pissed I could scream.  Everyone I talked to was of East Indian descent.
They are difficult to understand and just could not get passed their script.
I will not be able to buy food, or pay other bills.

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