OCWEN Loan Servicing Round about methods of working with client-not showing partial payment made. Waterloo Iowa
I am having trouble catching up a missed payment for December, 2013. Ocwen has fairly innundated us with phone calls requesting payment ASAP, but I have told them several times of my financial and medical problems, as I only get paid on the 1st and 3rd of every month(disabled Vietnam veteran, and auto accident victim).
My wife and I purchased a place in Prineville, Oregon in 2008 to retire to, but have never been there, counting on family members there to get it ready for us. That didn't happen, and now my medical condition precludes our living there. We are trying to sell the place in Prineville while at the same time attempting to work out a loan modification with OCWEN, who seem determined to drive us into forcloseure.
They asked us if we had any savings, 401K, IRA, stocks, bonds or family members that we could get money from and when I told them that the only reason we could afford the payments to begin with was due to my dusability income, they were none to pleased.
Then they said that I had not properly filled out the modification paperwork that I had sent them, when infact I had not sent them anything yet; and that they would send the paperwork again for me to fill out, which was totally different than what they had sent to me before, which I had not returned to them because in it they required access to my bank account, Which the VA would not allow for a second home, unless it were on a VA loan.
My wife and I are going to try the latest set of papers OCWEN has sent but I don't see much hope for a viable resolution.
1 Updates & Rebuttals
Harriedtube12
Perkinston,Mississippi,
Update
#2Author of original report
Fri, January 09, 2015
Ocwen has finally forclosed on the Wintoon property in Oregon, as of December 2014 a Deed In Lieu notification has posted on my wife's and my credit reports.
However...we have been besieged by toll free calls from them (their numbers, at least) twice a day, seven days a week; for the past several months before and after this "deed in lieu" event took place.
At this writing, there are 34 messages from them through various callers, some quite unintelligible but all devoted to having us call the number back, and to have a nice day. After having sent them a letter of intent as requested by them in March 2014, which basically told them to keep their mobile monstrousity-we don't want it and we release all claims; plus a few phone conversations with various and sundry members of their staff, we had hoped that this was a done deal. But the "fun" continues.
Oh yes; another salient point these callers add is that this is about our mortgage and how they would be willing to help us salvage said mortgage/keep our home. I'm saving the reecordings from the answering machine. Quite entertaining, actually.