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  • Report:  #1199977

Complaint Review: Off Lease Laser

Off Lease Laser David Stern Sent my laser in for repair, Owner sold it to another customer Miami,  Florida

  • Reported By:
    LMartinez — Santa Fe New Mexico
  • Submitted:
    Wed, January 07, 2015
  • Updated:
    Mon, January 18, 2016

I have previously posted on this forum regarding David Stern and Off Lease Laser and feel I need to update everyone on how dishonest this company is and how difficult it is to deal with them.  I sent my Sciton Profile, fully functional, for an upgrade.  We needed additional BBL filters and needed our Nd:yag head repaired.  David Stern told me they could add a SkinTyte component as well.  We sent in our laser in April, 2014 as well as $18,750.  Mr. Stern sold our laser to another client, is unable to provide us with a replacement, sent us two lasers to use while he was looking for another Sciton (a quantum IPL with a cracked head and a Cutera Titan without a power cord...we ordered a power cord to try and use it and it had no shots).  We spent $$$ on an attorney to try to get our laser back or financial compensation and discontinued these efforts due to the high attorney fees.  We agreed after that to compensation of $30,000 (despite having sent in $18,750) paid monthly over 12 months in order to get something, and Mr. Stern then backed out of the deal.  He is now threatening to post information about our practice that is negative in order to bully us into removing our on-line posts regarding his company, so we have had to contact the attorney general's office of consumer affairs in Florida as well as retain another attorney who practices in Florida.  Do not do business with this company.

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