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  • Report:  #1021663

Complaint Review: Offerwire

Offerwire Poor customer service Ft Lauderdale, Florida

  • Reported By:
    rascalj — Boston Massachusetts United States of America
  • Submitted:
    Thu, February 28, 2013
  • Updated:
    Thu, February 28, 2013

The company is listed as an authorized comcast dealer. I saw an offer on their website for a modem and router.  After placing the order with offerwire I was told that I would need to call comcast to finalize the sale.  When I called comcast they said they had no knowledge of the sale.  I was then repeatedly told to call comcast at different numbers and was always told that comcast had no knowledge of the sale.  Hence I canceled the order but received the equipment anyway which was returned, but I had to pay for shipping both ways ($30).  Save your time and trouble.

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