Office Depot Office Max, Officemax cheats reward card holding customers of promised benefits Internet
I did not have my rewards card with me so gave my cell phone number to the cashier, who claimed no such number was on file. I know they have that number since the company regularly sends me text messages of special offers. After they found another contact number associated with my card, the cashier still refused to honor the special offer on the items that I bought.
When I asked to check further, he said that local stores were not authorized to do it. When I sent the report of the incident to the corporate headquarters, they bounced the report back to the local sotre.
Obviously this is a run around between headquarters and so-called "unauthorized" stores.