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  • Report:  #1083065

Complaint Review: Office Depot

Office Depot Price is not guarantee at Office Depot Internet

  • Reported By:
    Jesus — Hialeah Florida
  • Submitted:
    Mon, September 09, 2013
  • Updated:
    Tue, September 10, 2013

 I bought a desk at Office Depot and it is still in the boxes when I see in less than a week an Office Depot ad showing the desk discounted $170. Email Customer Services and asked if I can get the discount since usually major companies provide a price guarantee for 30 days. They said that the discount it provided just atb the stores. I contacted the stores and they said that this is only a delivery item. That I have to order it online. My only choice is return the desk and order it again and paying for shipping again. So Terry from Office Depot E-Commerce Support blatantly lied about that I could only get the discount at the store, since they do not carry the item.

1 Updates & Rebuttals


Jesus

Hialeah,
Florida,

Office Depot agreed to refund

#2Author of original report

Tue, September 10, 2013

 Terry from E-Commerce Support at Office Depot.com confirmed that they are processing the refund. I am pleased that Office Depot resolve the issue so quickly.

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