Complaint Review: Office Supply Store.Com

This horror began back in January, 2005. After several phone calls from the salesman to check out their website he said let me just send out a minimal order, how about pens? Fine I can always use pens. I received the order never even opened the box just looked at the invoice & packaged it all back up, I even sent a check for $11.38 for the Insurance & Handling cost that was stated. I paid to have it shipped back & they refused the package. During 2005 I was harassed every single month by this company. They lay low for awhile & then pop up again. Requesting payment. Now 4 years later here we go again that says just like family, we keep coming back. But this time they send an invoice that says the price of the pens were $15.86 ea & the same invoice number is $42.91 more for 6 dozen PM pens $111.17. I still have the unopened box with every letter & correspondence from & to them since 2005. You state you would have taken the package back? Then why am I still being harassed!

Robyn
Fresno, California
U.S.A.