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  • Report:  #407262

Complaint Review: Official Tv Sports

Official Tv Sports Pay to Watch Sports on line, NFL, MLB, NHL, NBA, Just don't use officailtvsports.com, because you'll just PAY! Hastings Nationwide

  • Reported By:
    Brimfield Massachusetts
  • Submitted:
    Fri, January 02, 2009
  • Updated:
    Sun, September 12, 2010
  • Official Tv Sports
    116/120 Queens Road
    Nationwide
    Europe
  • Phone:
  • Category:

On August 18th of 2008, I purchased official tv sports product for $21.99, so that I may watch sports games on-line, that are not televised on my network. I followed the instructions and downloaded the recommended products that were supposed to make it work. after a number of attempts and e-mail support@officialtvsports.com, it would not work. (there is no phone number to talk to a person about tech support or any other dept.).

I came to the fact it wasn't going to work on my computer, so I ask for a refund via e-mail. I was e-mailed back that read, the refund would be released on the 8th or 9th of the following month, for thats when accounting was able to release the funds. that date came and went, so again I contacted them via e-mail, and was told the same thing, the funds would be released on the 8th or 9th of November.

After not receiving a refund for the second month, I again tried, but this time no answers of any kind. I have been ripped off, and hope that I can inform others through this report, so that no one else falls for the same trap. I still haven't stopped trying to get my money back.

Richard brown
Brimfield, Massachusetts
U.S.A.

3 Updates & Rebuttals


Heli

United States of America

DON'T SUBSCRIBE TO OFFICIAL TV SPORTS

#4Consumer Comment

Sun, September 12, 2010

I subscribed to Official TV Sports to watch an international rugby game while I was visiting the USA.  The website was very polished and looked legitimate, so I decided to give it a go.  That was a big mistake.



What followed was a complex procedure which resulted in me being given access to a variety of 3rd party websites.  I had to search again for the game I wanted, and then register with another website.  That gave me access to a site which was almost certainly ripping off the content, was hard to use and had the audio decoupled from the video, so the commentary didn't match the action.



In the US at least, this company takes credit card payments through Digital River, a respected payment processor/enabler.  The association with Official TV Sports is not good for Digital River's reputation.  I will be more careful before dealing with them again, and I'll never use Official TV Sports again.



I have asked Digital River for my money back.  Official TV Sports is a rip-off!


Admin

hastings,
Nationwide,
United Kingdom

The truth about Officialtvsports

#4REBUTTAL Owner of company

Thu, October 22, 2009

Hello To all

I am the co owner of Officialtvsports and after reading articles about us feel that i must defend our company.

1st. We have never acted in any fraudulent way towards any customer, we have many thousands of happy customers that will verify this as i will individualy email all our customers asking them to leave a comment on here about us.

2nd. Its very sad that one or two people complain and feel that they have to write bad press on here to warn others of a non existing so called scam company which we are not and will prove to the writers of these wrong and miss guided comments.

3rd. We have never and would never scam anyone we have a good name and intend to withhold our name in the sporting world community. We have had good radio and TV press.

4th, We are a long standing company and our fee's are by far the lowest in the industry of webtv.

5th, Our financial department have never refused a refund. Refunds are issued after they have been investigated at length which sometimes can take up to 2 weeks but i must stress that we never refuse a customers refund if they cannot for any reason recieve our service.

 

For more information by request please feel free to email or write to us and any questions will be answered in a timely and acceptable manner.

 

Thank you for taking the time to read our defending article.

Best Regards

Co owner and joint founder of Officialtvsports

David Ledger


Richard brown

Brimfield,
Massachusetts,
U.S.A.

officialtvsports.com throw the flag for unsportsman like conduct

#4Author of original report

Thu, January 15, 2009

officialtvsports.com 116/120 Queens Road Hastings East Sussux England tiv 34 IRL

I again tried to receive a refund for a product that doesn't work, but this time the links and support sights were all deleted.

When seaching for an On-Line sight to watch sports that you can't get on TV, beware the officialtvsports.com sight is very well done. looks lagit, it is easy to fall into there trap, so BEWARE!

Richard B
Brimfield, Ma. U.S.A.

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