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  • Report:  #633387

Complaint Review: offthehookbikinis.com

offthehookbikinis.com I placed an order for 2 bikinis and paid online via credit card, I spent a whole day emailing Shanelle the owner back and forth before placing the order, she ensured me I would have before July 4th, t Internet

  • Reported By:
    Ashley — Scottsdale Arizona United States of America
  • Submitted:
    Fri, August 20, 2010
  • Updated:
    Fri, August 20, 2010

I placed an order for 2 bikinis after going back and fourth with Shanelle, the owner via email an entire day a month prior to when I needed the suits by, she ensured me that I would receive my bikinis before July 4th when I needed them by.  I received two emails stating that the suits had been shipped, both with bogus tracking numbers that COULD NOT be found anywhere.  I contacted her the first time and she told me that ccbill the credit card company she is now using automatically sends that out a week after payment and that one of my suits was done but the other one would be soon and she again ensured me that I WOULD receive my suits before July 4th! I waited and waited, I emailed her several times and she would just ignore my emails, so July 4th weekend came and went and still nothing so I emailed her saying how she should be ashamed of herself stealing money from individuals this way, etc.  I told her I wanted a refund and to just forget it, but still my emails and texts went ignored.  I then contacted my bank that reversed the charges immediately.  Please BEWARE of this company and don't be a Victim too.

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