Complaint Review: Ohad Gibli

Ohad Gabli is an Israeli with an Israeli passport and is working for State Carpet Upholstery & Drapery Care. Ohad did an absolutely terrible job on our carpet and sofa and then argued for much more money than the promotional price offered. The carpet ultimately had to be replaced. Fortunately the sofa was saved by a professional cleaning.

Repeated calls to the companies two phone numbers brought no satisfaction. I talked with a David Levine, supervisor, and a Mike Salazar, supervisor, with negative results. I asked for restitution which was adamantly refused. David Levine offered to send a man to redo the carpet which I initially refused.

Several days after Ohad's "cleaning" I asked to have a man do some touch up on the carpet in my presence. This man, Dvir, tried without success to clean up some of the worst areas. I tried to get information and an address for the company with no success. He was very tight lipped.

Repeated attempts were made to obtain an address for the company. All inquiries were rebuffed until Mike Salazar gave his man on the job, Dvir, a mailing address for me to use to mail in some paperwork. That address was 18663 Ventura Blvd. unit 260, Tarzana, CA.

Bc
Santa Barbara, California
U.S.A.