Ojas Enterprises, LLC Producer of Aloevella Skin Care, aka, Wrinkless Cream I responded to their mail promo by phone, 800-768-2101 & ordered on 11/29/15. I called back to verify why I have not received after 3 weeks even if they have already charged my credit card right on the same day for $99.90. I called customer service, 845-219-1400 that is showing on my account and they have declined the charge. My bank had to assist me file a complaint and dispute with them, but this company declined that I have placed an order and much more that they have debited my account, even if there is sufficient evidence of the charge made by this company. . New York Nationwide
I responded to the mail promo that I have received under Wrinkless Cream, 800-768-2101 and paid for $99.90 which the rep said that I will receive my order in 3-5 business days. I spoke to a Dennis, rep # 10156. The promo was a buy 2, get 1 free and there is no shipping.
I've waited for 3 weeks, which was rather too long for a purchase that is considered express delivery. I called the number showing on my account for the charge, 845-219-1400. To my surprise, this customer service number has denied that I have placed an order and denied the charge.
I have requested my bank to assist and to file a dispute and complaint, but nothing has happened to-date. They have told me the same thing - that this company has denied the claim and will not respond, give a refund or send the order.
Please investigate into this matter and put a stop into this scam that this company is doing. I am sure I am not the only consumer that has filed against them. Please do something before they will rip off more innocent customers with their scam!
Thank you for your kind assistance and consideration.