Olshan foundation repair The lady that we bought the house from bought the extended warranty and transferred the warranty to us. We started having problems with our kitchen floor sinking and cracks and settling with brick outside. We called Olshan and they sent their warranty manager out to our home. He walked around the house saw the cracks. Came in the house and saw the kitchen problem and then told us there was nothing he could do. He never went under the house nor acknowledged the problems. The lady paid 10,000 dfollars for the house repairs and warranty. What good is it if they will not do any work? Dallas Texas
We bought our house in 2014. It is a pier and beam house. The person that we bought the house from had Olshan out to do some repairs. She bought the extended warranty at that time. When we bought the house she transferred that warranty to us. In September of this year, 2017, we were having sinking in our kitchen and separation outside. They sent the warranty manager out to take a look. He walked around the house saw the separation. We showed him the sinking floor. He never went under the house. He said there was nothing that he could do. Apparently our warranty doesn’t matter. He reported it was the subfloor not the foundation. How could he know if he did not even check under the house?