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  • Report:  #578057

Complaint Review: Olson PowerSports - The Family Exchange

Olson PowerSports - The Family Exchange A total Nightmare Experence, Fraud, Bait and Switch and Just plain Dis-Honesty New Braunfils, Texas

  • Reported By:
    Harry — Chaska Minnesota United States of America
  • Submitted:
    Thu, March 04, 2010
  • Updated:
    Thu, March 04, 2010
  • Olson PowerSports - The Family Exchange
    664 S. Seguin Ave. Texas 78130
    New Braunfils, Texas
    United States of America
  • Phone:
    830-629-6365
  • Web:
  • Category:
I ordered a 150CC Scooter on Aug 17th 2009, I did a wire transfer of funds because I was told that was the fastest way.  I never received the scooter I ordered they switched the model.  I also did not receive the same options that was on the ordered Scooter.
After constant badgering I finally received a scooter on Sept. 22, 2009, and low and behold not the one I ordered.  And to make matters worse there was no trunk and damage to the muffler.  Then after unpacking the scooter I found out it had faulty brakes and had to wait another 2 weeks for the proper brake parts to arrive.

As of today I have not received a trunk, they made an offer of sending me $25.00 so I can purchase a trunk.  Well I can't find a trunk and have it shipped to me for twice that.
This has without a doubt been the worse experience I have ever gone through and I am taking what action I can.  I am filing this complaint, and one with the BBB and also Texas Department of Motor Vehicle.
I hope this helps others from being ripped off and having to go through such an ugly situation.


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