Complaint Review: Olympus Imaging America

Purchased an Olympus E-500 Kit ( camera+ 2 lenses) with a $100 rebate offer and a 50mm macro lens with a $ 50 rebate offer. Sent in all necessary UPC codes, forms, etc. before Aug 31,'06 shich was the postmark deadline.

Called rebate center at: 877-580-4619, 1505hrs,on 12/13/06 and spoke with Jim, (cust svc) who stated there was no record of my sending anything! Then asked to speak to his supervisor- Sal, who offered no solution.
Then spoke to his manager-Jose, employee ID # ES0088 who also stated the offer had expired and could not help.

The rebate offer, totaling $150, was a major reason to buy an Olympus SLR versus a Canon or a Nikon.

Tom
Los Alamos, California
U.S.A.