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  • Report:  #1276657

Complaint Review: Omega Auto Care TRUSTED Business REVIEW: Customer Satisfaction Commitment: Omega Auto Care is dedicated to providing quality products and customer service to every customer that purchases an Omega Auto Care vehicle service contract. Omega Auto Care offers a 30 day 100% money back guarantee on every one of our products to ensure our customers are satisfied with the level of coverage they purchased.

Omega Auto Care Verified TRUSTED Business REVIEW: Omega Auto Care takes every report, good or bad, very seriously and would like to come to a resolution regarding customer concerns. Commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program benefiting consumers, ensuring complete satisfaction & confidence when doing business.


*UPDATE: Omega Auto Care recognized by Ripoff Report Verifiedâ„¢ as a safe trusted business service.

  • Reported By:
    Matthew Mitchell — Oklahoma city Oklahoma USA
  • Submitted:
    Mon, December 28, 2015
  • Updated:
    Wed, June 20, 2018
  • Omega Auto Care TRUSTED Business REVIEW: Customer Satisfaction Commitment: Omega Auto Care is dedicated to providing quality products and customer service to every customer that purchases an Omega Auto Care vehicle service contract. Omega Auto Care offers a 30 day, 100% money back guarantee on every one of our products to ensure our customers are satisfied with the level of coverage they purchased.
    Nationwide
    USA
  • Phone:
    8663828712
  • Category:

ABOUT THE RIPOFF REPORT BELOW:

Ripoff Report would like to let readers know that Ripoff Report emailed this customer so the member business could make things right with them. When a business joins the Corporate Advocacy Program, Ripoff Report emails everyone from the past so the member business can make things right with them. Of course, everything within reason. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.
The author of the Ripoff Report below never responded to our offer to help them. 


STATEMENT FROM OMEGA AUTO CARE: 


On behalf of Omega Auto Care management and staff, thank you for taking the time to share your experience with ROR.com. Omega Auto Care is dedicated to customer satisfaction and would like the opportunity to resolve your concerns. Please feel free to reach out to admin@omegaautocare.com with the best contact information and someone will respond accordingly to discuss your report. 


NOW TO THE ORIGINAL REPORT THAT WAS FILED


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Omega auto care called me about buying a warranty for my car very strong sales pitch I talked to two people and they both tryed to force me into a warranty I told them I wanted to read the reviews of there company they said ok I went to the review section on omega and you can't read any reviews it's like they have all been blocked I couldn't read any thing about the company except what they wrote about themselves I don't know about you but I think that's a sign of a company trying to hide something red flags all over the place I will not be doing business with a company that blocks out customer reviews you should be able to see what customers have to say good or bad but nothing isn't going to work. Think twice before doing business with this company. Now if I can stop them from calling me every day that would be great...

1 Updates & Rebuttals


Omega Customer Service Manager

Jacksonville,
Florida,
USA

Omega Auto Care

#2UPDATE Employee

Mon, January 04, 2016

Hello, I am very sorry to hear about your experience regarding Omega Auto Care. We take every concern very serious and I would like to discuss your concern in detail. Please contact admin@omegaautocare.com with additional contact information so we can assist you and discuss this matter. Omega Auto Care DOES NOT solicit customers directly, so additional information regarding the phone calls would be greatly appreciated.

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