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  • Report:  #1410700

Complaint Review: Omega Event Services

Omega Event Services Doug Lattin Dirty glasses, no responses, ruined our otherwise wonderful day Saint Paul Minnesota

  • Reported By:
    Hellokitty — Illinois United States
  • Submitted:
    Tue, November 07, 2017
  • Updated:
    Tue, November 07, 2017

Hiring Omega Event Services to do the tent set-up, tables, chairs and some provide glasses was the only regret from an otherwise wonderful wedding. When we were looking at vendors, Doug Lattin was good at returning our calls. Unfortunately, his communication close to the wedding was terrible. He refused to return my wife's calls. She kept asking him to call her, and he never did. On the day of the wedding he sent an email to "remind" us to have the water turned on at the event site so he could fill the barrels to stake the tent. That reminder should have been sent days earlier because it caused way to much stress on the wedding day. The final straw was he brought over DIRTY champagne glasses. They had wine still in a large number of the glasses. We had to wash them and there was very little time to do that. It was disgusting and should never have happened. I strongly recommend you do not use this vendor!

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