Complaint Review: Omega Event Services - Doug Lattin

If I was able, Doug and his shoddy company, if you can even call it that, would get a negative million rating. Months ago, I contacted him to arrange a graduation package. No problem, paid for it up front. The week comes, I contact them to confirm, and am asked if it is ok if they deliver on Sunday AM vs the originally planned Saturday evening, I agree as our event starts at noon on Sunday and as long as it is there in the morning. Then Saturday afternoon, I get a call saying they will deliver and set up that day instead, great, no problem. 30 minutes later, Doug emails me to inform me that we were back to Sunday morning, again no problem.. Then, Sunday, the day of the graduation party, at 9:15 they are not there and no communication from Doug. I call and email asking what the status is and am told 10 am is what they are shooting for.and to ask for my address.. I reply stating that I am now not happy as time is running short and express my annoyance at the fact they had to ask my address?? A few min later I get another email saying..."Sorry, I will cancel the order and refund your money". WHAT?? Are you kidding me? Ten emails and Ten Phone calls back to him and no response.. Grad party in two hours... No tables, no chairs, no tent... Doug, I hope you read this, as I am seriously considering filing a suit for breach of contract.. Also, both my wife and I are in the hospitality business, with enough contacts and business partners to make sure that every catering company, event planner, and foodservice pro in a 50 mile radius knows not to EVER contact you for anything EVER.. Good luck staying in business, you screwed over the wrong people.