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  • Report:  #1452554

Complaint Review: Omni Austin Hotel at Southpark legitimate name

Omni Austin Hotel at Southpark ,legitimate name, Reservation unknowingly made under Reservation unknowingly made under They have a separate listing on the internet for the hotel with a different phone number but it is not the hotel. Austin TX Texas

  • Reported By:
    Diane — San Antonio Texas United States
  • Submitted:
    Fri, July 20, 2018
  • Updated:
    Sun, July 22, 2018

The ripoff comes in with trying to charge me about $25 a night above what the legitimate clerks at the Omni are charging. He was responding as if he was a registration clerk at the hotel. The reason I caught it was because I am part of a wedding party at the hotel and I called back to get the hotel rate for that and the clerk told me the reservation was made under someone but not one of their clerks. I went online with "getaroom.com" and they claim they have 130,000 hotels around the world so they seem to be very successful at taking people's money. I noted there is also a Ripoff Report in Florida.

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