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  • Report:  #1315745

Complaint Review: OMS - Office Master System Inc.

OMS - Office Master System, Inc. OMS  terrible customer service, and they seem disreputable based on my transaction. Arcadia California

  • Reported By:
    Peter — Wilton Connecticut USA
  • Submitted:
    Fri, July 08, 2016
  • Updated:
    Fri, July 08, 2016
We were offered a 40% discount to buy the software within 24 hours. 45 days later after NEVER INSTALLING THE SOFTWARE, we decided that we were not going to transition to using OMS and spoke with the general manager who ok'd our request for return. For the next month the accounting department was on "vacation" and from then on- received no return phone calls. Finally we returned the software unopened and never used. OMS is now refusing to live up to their promise for our return and we have resorted to cancelling the charge after trying to resolve. we may have to take them to small claims court.

terrible customer service, and they seem disreputable based on my transaction.

 

 

 

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