On Hand Lawn Care Lawn care company that doesn't show up and when they do they charge you more than your agreement. Little Elm Texas
I absolutely do not recommend this lawn care service. I signed up with them in December for monthly lawn mowing in the winter, then in March I contacted them because nobody had ever showed up since December! Once they did, I switched to bi-weekly mows for spring. They do not come bi-weekly. They do not come on the day I scheduled. They show up whenever they want. My lawn looks terrible because they barely ever come to my house! If you call their customer service, you instead get 100 excuses instead of an apology and a confirmed next day appointment. The final straw with this company is their deceptive billing. I have an email stating one price for my bi-weekly mows. However, the latest bill I received was higher than the agreed upon price I have via email. Instead of apologizing and correcting the statement, I received an email explaining how my written agreement is wrong.