Complaint Review: On-Site Rentals Inc.

I have received my security deposit refund in which I sent an email concerning my dispute with the amount. There was garage damage to the rental property in which I was provided with an "estimate" of $1300.

I disputed this bill. After my move out, I get a letter showing they deducted $300 from my security deposit to cover the remaining balance of the "estimate". Well, the estimate was precise on what the company was supposed to do and they did not perform their full services.

Instead of On-Site inquiring about what services were actually performed, they paid the invoice. I told Cheryl Cheasty, a property manager, numerous times that I did not agree with the amount being charged.

She nor On-Site has responded to my email disputing the $300 they took. In addition, there were services that I could have asked for compensation due to the duties and services not provided by the Homeowner and On-Site.