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  • Report:  #892118

Complaint Review: onan genterator

onan genterator bad genterator and they know it is only going to last up to 300hrs before it has to be overhaul and dont tell you this louisville, Kentucky

  • Reported By:
    gr — campbellsville Kentucky United States of America
  • Submitted:
    Sat, June 02, 2012
  • Updated:
    Sun, June 03, 2012
  • onan genterator
    9820 bluegrass pkwy
    louisville, Kentucky
    United States of America
  • Phone:
    5024914263
  • Category:

we purchase a onan genterator in may of 2010 in our new camper. oct we had to have it work on because it quit. had a recall on it and the circuit board went out. now in may 2012 quit again took it to onan in louisville the service person said it could be several things and some of the things i told him had been done the last time, he said he would pull the records and check nobody bother to call me to tell me what was wrong with it and how much it would cost to repair but they said they did on the invoice.

I got there and had a 800.00 bill the service person told me these genterator only last up to 300 hrs before everything has to be overhall. When you purchase these 4000 genterator they dont tell you that you will have to have it redone every 300 hrs. Why purchase something that you are going to keep spending money on. They are misleading the customer so they can make money on the repair bills. They know nobody is going to purchase this genterator.

1 Updates & Rebuttals


MartyMarsh

Stillwater,
Pennsylvania,
USA

I smell something rotten.

#2General Comment

Sun, June 03, 2012

   I do believe those folks lied to you,300 hrs is only 12.5 days if you ran it nonstop,and your right why buy something for that kind of money for 300 hrs.I can't figure it out to save me why these people think that everyone is stupid.

   Good luck with your problem and God Bless.

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