Complaint Review: Once Driven

I was contacted by "Aaron" from "Once Driven" after posting my car on Craigslist. He was offering to sell my car for about $200. My listing specifically stated that I was not to be contacted with other offers. Also, my phone number has been on the Do Not Call Registry for years.

I called "Once Driven" to file a complaint and was taken off their call list by a very polite and understanding salesperson. I was then transferred to a manager, as I had requested. The manager was rude and interrupted me multiple times in a 60 second conversation. She stated that the Do Not Call Registry didn't apply to them because they are a "501c non-profit." She almost hung up on me twice before I was finished speaking with her. She offered no apology, but she did was tell me that I was wrong on multiple occasions.

Actually, "Once Driven" is wrong. They are wrong to try to sell a relatively useless service. They are wrong to sell it at such an inflated price. They are wrong to use their status as a non-profit organization to scam unsuspecting victims, They are wrong to make annoying advertising calls to people on the Do Not Call Registry. They are wrong to call people who in their ads have requested not to be contacted with other offers. And, they are wrong to be rude and obnoxious when people point out their other wrongs. 

Join me in calling for the Bedford County Commonwealth's Attorney to investigate and shut down these crooks before them scam and harrass even more innocent people.