Complaint Review: Oncor

I lost power and called Reliant Energy, they said there was an outage and called for Oncor to come repair my electric. There was six trucks running all over the neighborhood and guys everywhere messing with my house and transformers all down the alley and blocks trying to fix power. Power was out all day and ruined an entire fridge of food.

I am a single father raising my two children without any help and just got laid off so cant afford to lose what we need to survive so on top of losing my food I get a bill in the mail from Reliant stating my electric bill is over $1200 and if I dont pay in two weeks they will shut me off. The charged me over $400 in tampering fees on top of a huge electric bill I cant afford. I disputed this charge and Oncor and reliant state this is a valid tampering charge. I explained to them that Ocncor crews were just out here tearing the entire block down trying to fix the electric buut they wouldnt listen.

This is an unfair charge Oncor has imposed on my children and I and want this removed, this is unfair they charge me for something they did and from reading they do this to many people and this must be stopped. My electric has never been tampered with and the meters are sealed electronic meters and cannot be tampered with. I need help resolving this and preventing Oncor from ripping so many people off! They already charge too much for electricity and now they impose unfair and illigitiment fees on us customers. THIS IS NOT FAIR!!!