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Oncor, TXU, Green Mountain Energy, Preston Racquet Club Oncor, TXU, Green Mountain Energy overcharge and charge for unused electricity. Preston Racquet Club does nothing!! Internet
In September 2008 I received a bill from TXU for $1211.83. They claimed I used over 4000 kWh in one month in a 900 sq foot condo. The August bill listed my "current meter reading" as of 8/21/08 as 40461 kWh. The September bill listed my "previous meter reading" on 8/21/08 as 46264kwh. No one has been able to tell me where this phantom amount of electric usage came from. The previous balance on the August bill ,that I paid, was $211.20 although the September bill said the August bill was for $835.67.
When I contacted TXU about it they told me it was not logical and no one could use this amount of electricity in that small an apartment....but someone had to pay for it and it might as well be me. When I contacted Oncor about it they told me they would not talk to me.
I lived at the Preston Racquet Club in
I thought it might be a faulty air conditioner and asked my property manager to send a heating and a/c tech to look at the unit. They scheduled a time on 12/1/08. However they replaced the a/c unit on 11/28/08, so the unit he checked would not have been the one in question. This is one of a litany of things Preston Racquet Club did to us....I may file a separate report on them.
I have been fighting this issue for a year. I moved this July 2009 and knew I wasn't going to use TXU anymore. I was tired of their lack of customer service and their overcharging. My wife and I requested information, Information only, from Green Mountain Energy.
The July 2009 bill from
No one will help me. I do not know who is to blame. Is it Oncor for not being able to read the meter properly? Is it TXU or