Complaint Review: ONE CALL COMMUNICATIONS - Navicomm

I received a bill in the mail for alleged website access charges. The total for 4 charges was $119.94

I called the 800 number to find out what this was about. I was told it was for connection to a website. I asked what website. I was told they didn't have that information.

I asked who I could call to find out. I was told to go on my history on my computer and it would tell me there.

I couldn't do that because I was having problems with my computer and everything was taken off and my computer was reset up.

I was told that he could give me 50% off. I told him I didn't want 50% off I wanted to know exactly what this was for and that I wasn't going to pay anything until I found out.

He told me again to go on my history on my computer and then hung up on me.

Bertha
Tamaqua, Pennsylvania
U.S.A.