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  • Report:  #918720

Complaint Review: One Stop Moving

One Stop Moving "Give my guys $35 now or we unload in your driveway" "But we already paid you $800!" Chesapeake, Virginia

  • Reported By:
    Elizabeth — Chesapeake Virginia United States of America
  • Submitted:
    Sat, July 28, 2012
  • Updated:
    Sat, July 28, 2012
  • One Stop Moving
    2151 S Military Hwy.
    Chesapeake, Virginia
    United States of America
  • Phone:
    757-543-6683
  • Category:

Facts:
Had walk through of house with owner of One Stop Moving company-was given an estimate to move-$700 to include wrapping furniture and moving 2 appliances.
Movers showed up one hour late.
Was told there was an extra $100 fee for wrapping
Movers would not give me a receipt or copy of contract after I signed it (that day)
Owner would not answer multiple (approx. 10) phone calls or talk to us about issues.
When he did finally talk to us-he hung up on us multiple times
Owner tried to charge additional $200 for moving services
Owner instructed his movers to "charge additional $35 for wasting his time arguing about this or 'drop their stuff on the front lawn"
Movers did not wrap all furniture as paid for-see pic
Movers did not finish job-left 20% of our house unmoved
Owner told us a move is 8 hours of labor, we received 7 hours, when we told him that, he hung up on us!!  When we asked him for the contract- he would not give us a copy!

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