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  • Report:  #863366

Complaint Review: One Travel

One Travel DBAOneTravel Do not give these people your credit card. Right before confirming a flight and after receiving your Credit Card info they tell you the fight is no longer available and charge you anyhow! Las Vegas, Nevada Internet

  • Reported By:
    Lucy — manorville New York United States of America
  • Submitted:
    Tue, April 03, 2012
  • Updated:
    Wed, April 18, 2012

I was looking for flights, found one I liked that looked like a great deal, entered my credit card info and by the time I completed the flight information they told me the flight was no longer available at the special price that was available only a few minutes ago!  

Then they charged my credit card 474.80. without my consent.  These people got my credit card number from me and charged away.  When I contacted them they agreed to give me a refund and I have been chasing them for months and put in hours and hours of time. Warning. Do not give One Travel your Credit Card number.  

1 Updates & Rebuttals


Renee customer service

new york,
New York,
U.S.A.

Onetravel Customer support

#2UPDATE Employee

Wed, April 18, 2012

Mary, I'm with Onetravel Customer Service, and I would like you to contact me so I can assist you with your refund. Please email me your booking number to tlc@onetravel.com, and place BLOG in the subject line. My name is Renee, and I look forward to getting this resolved immediately.

Regards,
Onetravel
Customer Support

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