Complaint Review: ONEMAIN

The companies own web page states that the inquiry will not hurt your score from checking for pre-qualified offers, and this is the norm with most lending companies. However, the submitted an actual application without my permission and no one at their company can explain why a pre-check turned into an actual application so this has to be some sort of scam on their back end as they are submitting any information as an application. I have done these type of pre-check / soft pull a few times with other companies in the past and not one has ever shown up my credit report except for the company I fully applied to years ago but not one of the many pre-check I did with that company as I waited for the best possible rate every showed up. 

They must believe that since I was approved for the amount I entered that I would completely overlook the fact that I did not submit an actual application but a pre-check to see potential rates. This is their way of hurting your chances with other potential lenders because now it shows you are looking for an actual loan instead of checking out potential offers so now when you complete pre-check with other companies they will show up and the automated systems that lenders use will deny offering you anything because it looks like you may already have a loan out even though that is not the case at all. 

I assume this type of business practice is not illegal since I gave them the information and consent to pre-qualify only but I have no way of proving that this was all actually I consented to so this inquiry will sit there on my report for 2 years preventing me from looking elsewhere if and when I may actually need a personal loan. 

I would suggest for those working on their credit report that you skip this company and all its affiliates due to their hard inquire process and their blatant unethical practice to make them your only option once your credit is run even for a soft pull.