Complaint Review: OnForce

When Onforce first started they were known as Computer Repair.com there MOTTO then was "connecting Service providers with end users." "It later turned out to filter the end users thru multiple third parties under the guise of warranty work" If you needed your computer fixed you went to their site filled out a form offering a price for service and a tech would either accept it or tell you what they would do it for. You can see this thru the webarchive.org search for computerrepair.com looking at 1-28-2003.

It has been my experiance that OnForce will use you for a year, let the corporations rip you off on several wo's then when the wheel squeeks enough it gets replaced..

They have since turned into a turnstile of uncertified techs accepting calls at a lowrate, gripe or moan when you get bit by the camouflaged work orders with hidden payscales ro multiple sites and cancel them you get banned. It's really useless to even sign up anymore due to the low payrates, I used to get $125 for a mb swap and they have dropped to $45 for the exact same work.

The companies using the platform take advantage of the techs by hidding specifics in the WO's and by basically sending out work they wouldn't have their worst techs do. Sure there are a few good companies that use Onforce I can think of 2 out of how many???? No-one knows really, their "neutral platform" is not really so neutral once you blow the smoke off the mirrors.

Onforce claims to be a neutral platform yet, the business's can see a techs resume, a techs closed calls, how many techs in an area etc. but the vice versa doesn't exist. you can't see how many companies are sending out work or look thru a list of companies etc. That is until you get bitten by them or ripped off by accepting what appeared to be a $200 wo an hour away only to find it is a 4 day job or requires you to pick up parts from several locations.

Another point is the companies that are sending out the WO's want you to lie and say you work for them and not the truth that you are actually a sub-contractor. I think this is illegal but am not sure, I am a Computer Tech and not a Lawyer.

I am sure there will be techs that rebutte what I am saying, but they are probably the techs that are running the same work orders I used to get $100 or more running the same calls years ago, and when someone else takes away their $45 work orders and does them for $25 they will see the light.

A good point is.... When the neighbors kid comes around to mow your grass for $5.00 don't expect much, if you want it done right the first time, hire a local company in your area that specializes in what you are needing done.

Case in Point..... Ever heard of the Computer Geeks? Maybe you have hired them, chances are if you called them for service you got a tech from Onforce and they told you they worked for Computer Geeks... CG was later banned from Onforce for ripping off techs and the funny thing is days after they announced CG was banned from their service another company with the same WO's and very similiar name joined even the contracts read the EXACT same. the only difference was the new computer geeks website was anonymously link to so you couldn;t tell who they really were. Onforce stated in their forums it wasn;t the same company, but if it looks like the duck and quacks like the duck.....

Anyways just wanted to add to the growing list of providers ripped off by the companies that use their platform and the platform itself.

OD
Somewhere in, Missouri
U.S.A.