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Online Profit House Natural Wellness Resources Cancelled within 48 hours - but they tried my debit card over 2 months later! Wilmington, Delaware
I signed up for the "make money at home, working for Google, and doing computer links" scam. It appeared the signup was free, but when I read the fine print, the chaerges were around $135.00. I cancelled within 48 hours, and got a cancellation confirmation number, and the name of the person I spoke to. Thankfully, I retained this information! Over two months later, I received a letter from a collection department informing me that my debit card had been declined when they attempted to charge men $139.95 because I "failed to contact Internet Profit Library Membership within 14 days to cancel my membership". Seems I also failed to "return the unused portion within 30 days". They threatened to turn my account over to their collection agency, and warned me about a "negative effect on your credit report and score."
Fortunately, I keep a minimum amount in that account, so they didn't actually get any money. Of course, I have had to cancell that card, and apply for another.
Toni, Little River, California
1 Updates & Rebuttals
NWR
United States of AmericaPlease contact us.
#2UPDATE Employee
Thu, April 08, 2010
Hello,
Customer satisfaction is very important to NWR and we do our best to satisfy all customers in any way possible.We strive to resolve all complaints and customer issues in a timely matter, and we would like to help you resolve yours.
Please contact us at 866-398-2183, toll-free, and one of our experienced agents can assist you.
If you feel that you were contacted in error by NWR, and any debt is invalid, please notify us immediately, and we will help you resolve the issue.
Thank you,
Natural Wellness Resources
866-398-2183
9:00 a.m. - 7:00 p.m. Monday through Friday EST.