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  • Report:  #589728

Complaint Review: Online Profit House

Online Profit House Natural Wellness Resources Cancelled within 48 hours - but they tried my debit card over 2 months later! Wilmington, Delaware

  • Reported By:
    maggiecat — Little River California United States of America
  • Submitted:
    Mon, April 05, 2010
  • Updated:
    Thu, April 08, 2010
  • Online Profit House
    110 W. 9th Street, PMB#315
    Wilmington, Delaware
    United States of America
  • Phone:
  • Category:

I signed up for the "make money at home, working for Google, and doing computer links" scam.  It appeared the signup was free, but when I read the fine print, the chaerges were around $135.00.  I cancelled within 48 hours, and got a cancellation confirmation number, and the name of the person I spoke to.  Thankfully, I retained  this information!  Over two months later, I received a letter from a collection department informing me that my debit card had been declined when they attempted to charge men $139.95 because I "failed to contact Internet Profit Library Membership within 14 days to cancel my membership".  Seems I also failed to "return the unused portion within 30 days".  They threatened to turn my account over to their collection agency, and warned me about a "negative effect on your credit report and score."


Fortunately, I keep a minimum amount in that account, so they didn't actually get any money.  Of course, I have had to cancell that card, and apply for another.


Toni, Little River, California

1 Updates & Rebuttals


NWR

United States of America

Please contact us.

#2UPDATE Employee

Thu, April 08, 2010

Hello,

Customer satisfaction is very important to NWR and we do our best to satisfy all customers in any way possible.We strive to resolve all complaints and customer issues in a timely matter, and we would like to help you resolve yours.

Please contact us at 866-398-2183, toll-free, and one of our experienced agents can assist you.

If you feel that you were contacted in error by NWR, and any debt is invalid, please notify us immediately, and we will help you resolve the issue.

Thank you,

Natural Wellness Resources
866-398-2183
9:00 a.m. - 7:00 p.m. Monday through Friday EST.

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