Online Supplier My trial is not up haven't rec'd anything & They can't find my information to cancel Ripoff Sandy Utah
I have not rec'd anything for $1.95 and I trying to cancel the "membership" but no one there can find me in there so called system. I have spoken to about 5 customer service reps and all are saying "I am sorry but we can't find you in our system but they sure did take $$ out of my account. So what do you say about that one Customer service???!!! How stupid do you think I am. I have never done anything like this & yes I was stupid but I will not let you take anymore $ from my account..The fraud department is already investigating this scam. Mr. Cochran my attorney will be contacting you if you take one more penny out of my account!!!
Melissa
Melissa
Rock Hill, South Carolina
U.S.A.
1 Updates & Rebuttals
Shannon
Long Beach,California,
U.S.A.
Maybe you DON'T have an account?
#2UPDATE Employee
Tue, March 28, 2006
If I was the one that answered the call with you, I would have advised you to fax us your statement with the rolling balance so we can make sure if we made charges to your account. And at that point we would be able to locate the account and have it properly cancelled so you would not receive any other charges. I suggest you do that. Go to your bank and get a copy of that and fax it to us at 562-983-1725. I suggest you get that fixed because if they couldn't find your account then that means it probably hasn't been cancelled which means you'll probably still get some charges.
By the way, you should read terms before signing up for things online.