OnlineInvestigation.net Poor service and does not honor refund policy. Internet
In addition to multiple requests for a refund, the referring site does not have a valid email... support@onlinereviewboard.com ...
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Date: Mon, 13 Mar 2006 22:51:58 -0600
From: "x"
To: support@onlinereviewboard.com
Subject: Problems
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I purchased your number one recommended sites' subscription and immediately discovered that it had no relevant information that I was looking for. The very next day I started opening tickets for a refund and have had absolutely
NO RESPONSE from the site. I am very close to reporting all parties to the
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ORIGINAL EMAILS TO SITE FOR REFUND...
Subject: Help Posted by x
In your FAQ it is clearly stated:
What if I am not completely satisfied with OnlineInvestigation.net?
If you find that you are not completely satisfied with your OnlineInvestigation.net membership, we offer our members a 100% Money Back Guarantee within 90 Days of your purchase. Any time up to and on this 90th day you can refund your membership purchase and receive 100% of your money back
Delete Post Date: 02-28-2006 6:02pm EST
Subject: Help Posted by x
In your FAQ it is clearly stated:
What if I am not completely satisfied with OnlineInvestigation.net?
If you find that you are not completely satisfied with your OnlineInvestigation.net membership, we offer our members a 100% Money Back Guarantee within 90 Days of your purchase. Any time up to and on this 90th day you can refund your membership purchase and receive 100% of your money back
Delete Post Date: 02-28-2006 6:02pm EST
Subject: Help Posted by x
It's been 5 days since I created a ticket and I have gotten no response. Please send some sort of a response as to your plans of honoring your refund policy else I'll have to escillate the process.
Thanks.
Delete Post Date: 02-28-2006 6:00pm EST
Subject: Original Ticket Posted by x
The original ticket stated:
Hi,
I purchased the subscription tonight and have found the site 100% useless in my case. I am unable to find any pertinent information regarding my addresses or employment and would like to be refunded my fees. I can provide very specific search criteria and non-results if necessary.
Thanks,
x
Date: 02-23-2006 9:01pm EST
Delete Post Date: 02-27-2006 1:52am EST
Subject: Cancell Posted by x
I created a ticket yesterday for a refund and was never emailed the number. I would like a refund due to non-results of any of my searches.
Date: 02-24-2006 8:59pm EST
Jb
Texas
U.S.A.