OnlinePCFix - SpyFerret ripoff dishonest advertising and refusing refund They are only out to steal your money screw you any way they can. Internet
I needed a program to remove the spyware that had accumulated on my computers at home and work, I have six. I searched the web and found a program called SpyFerret from OnlinePCFix.com. They did not disclose anywhere that this program could only be registered and used on one computer only.
I purchased the program for $39 by download through the Internet onto my laptop and then found out I could not use it on any of the other five machines I own. I would need additional copies at $20 each for the five other machines. They would not answer any of my emails and did not care on single bit that I was displeased with their product. I emailed at least six times over four weeks and asked for a refund, they would not respond.
I finally purchased another program at Office Depot called Spy Sweeper for $29 that cleaned up all five of my other machines. Avoid this company like the plague. They are only out to steal your money screw you any way they can.
David
Lawrence, Kansas
U.S.A.
1 Updates & Rebuttals
Stephen
Bragg City,Missouri,
U.S.A.
Normal Software Company Procedure
#2Consumer Comment
Sun, December 02, 2007
If you have done much sofware purchasing you should have known that the software you purchased was licensed for one computer. Unless the software is labeled as open-source code there will always be a licensing fee for each additional machine you use the software on.
The software you purchased from you purchased from Office Depot isn't open-source software either. So if you purchased just one copy and used it on all six of your computers, then you violated the EULA of that company and could be fined.
This is a form of software piracy that many private users and small business owner commit because they either don't bother to read the agreement or they don't understand the complicated wording.
As I worked for a small computer repair store for 12 years I had to read and understand the EULA of many different computer software companies. Purchasing one copy of a particular software and using it on many computers is illegal unless it is specified in the EULA.
I have seen many instances of small business doing this, ie purchasing accounting software such as Quickbooks and installing it more that one computer, purchasing an upgrade to the Windows environment and installing it on more than one computer, etc.
In my experience, in today's computer-centric world, most people know that this is not allowed but choose to purposely ignore it in an effort to "save money", but in the end you may spend more money in fines and fees for "software use violations".