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  • Report:  #219286

Complaint Review: Onlinesupplier.com

Onlinesupplier.com Charged me for something I did not get or use because I did not opt out - I didn't even know I was IN!!!! California Internet

  • Reported By:
    Phoenix Arizona
  • Submitted:
    Mon, November 06, 2006
  • Updated:
    Tue, November 07, 2006
  • Onlinesupplier.com
    www.onlinesupplier.com
    Internet
    U.S.A.
  • Phone:
    800-9309932
  • Category:

I saw a $30.00 dollar charge on my credit just this October 2006 and did not know what it was.

The only clue was it say on the credit card statement:

8009309932 ONLINE SUPPL 800-9309932

So I decided to call them and ask what company it was. The person who took my call was not listening or was not helpful at all. He told me I was being charged a monthly membership fee. I told him I have no idea what he was talking about and that I didn't get anything in the mail He then proceeded to tell that I should have opted out after the 14-day free trial... how do i opt out of something I didn't even know I was a member of? Then he proceeded to tell me that I should have called - called what? I didn't get anything in the mail!

I found out that they have been charging me since May 2006! That's $180!!!!!!

When I asked for a refund he tells me it's non-refundable...what a SCAM!!!!!!!! Now I need to report my card stolen so it can be replaced and they won't be able to charge me anymore.

Jessica ann
Phoenix, Arizona
U.S.A.

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