onlineticketexpress.com Santa Coloma Refuse to cancel transaction and refund money. Further invoice for 297 then charge account 320.30 internet
I had the misfortune of purchasing Wimbledon tickets from this company. They requested that I sign an e-mail to confirm that I agree with the terms and conditions and authorise them to credit my visa card. I refused to do so as this was unusual considering that I already put in a visa verification number ect. I contacted them and informed them of my decision and was informed that the transaction will be cancelled and that I will not receive a refund because they have protection under EU directive 31997l0007 97/7/ec
This directive does not give them any such right at all. The exclusion they refer to is totally unrelated to refunds. I searched the domain name and found the owners to be the following:
Domain name: ONLINETICKETEXPRESS.COM
Created on: 2009-07-09
Updated on: 2011-01-20
Expires on: 2011-07-09
Registrant Name: MUNDI ESPECTACLES S.L
Contact: MUNDI ESPECTACLES S.L
Registrant Address: Carrer dels barrers, 22
Registrant City: Andorra
Registrant Postal Code: AD500
Registrant Country: AD
Administrative Contact Organization: Jordi Clua
Administrative Contact Name: Jordi Clua
Administrative Contact Address: Prat de la Creu 92
Administrative Contact City: Andorra
Administrative Contact Postal Code: AD500
Administrative Contact Country: AD
Administrative Contact Email:
Administrative Contact Tel: +376 911 877542
Technical Contact Organization: Nominalia Internet, S.L.
Technical Contact Name:
Technical Contact Address: Josep Pla, 2. Torres Diagonal Litoral. Edificio B3, planta 3-D
Technical Contact City: Barcelona
Technical Contact Postal Code: E-08019
Technical Contact Country: ES
Technical Contact Email:
Technical Contact Phone: +34.935074360
Technical Contact Fax: +34.933102360
Primary Name Server Hostname: NS1.ONLINETICKETEXPRESS.COM
Secondary Name Server Hostname: NS2.ONLINETICKETEXPRESS.COM
When I searched the domain again I was represented with a different company based in China.
They do not honour any agreements and judging from reviews online has been doing this for a while not supplying tickets worth 10's of thousands of Euros.